Shipping policy

Natural Strains Ltd

Head Office: Natural Strains, Suite 6a, 10 Duke Street, Liverpool, L15AS, United Kingdom

Overview

Welcome to Natural Strains. This website is owned and operated by Natural Strains Ltd (“we”, “us”, “our”). By visiting our website or making a purchase, you agree to be bound by our Shipping Policy as well as our full Terms and Conditions.

We’re committed to ensuring your order arrives safely and on time. Please review the information below to understand our delivery process, shipping times, and policies.

Evri UK Shipping

Delivery Partner

We use Evri Next Day for reliable, fully tracked delivery across the UK.

Evri will attempt delivery before redirecting your parcel to a nearby Evri ParcelShop or nominated safe location if you’re unavailable. Please ensure a valid contact number is provided at checkout to help avoid delivery issues.

If a parcel cannot be delivered and is returned to Natural Strains due to missing or incorrect contact details, a re-delivery fee may apply.

You can track and manage your delivery via the Evri app, available on the App Store and Google Play.

Shipping Costs

Evri Next Day Tracked Delivery: £4.99

Order Cut-Off Times for Next Day Delivery

To receive your order the next working day, (in most cases) please place it before the following times:

Day	Order By	Delivery Day
Monday	4:00 PM	Tuesday
Tuesday	4:00 PM	Wednesday
Wednesday	4:00 PM	Thursday
Thursday	4:00 PM	Friday
Friday	4:00 PM	Monday
Weekend	N/A	N/A

Next Day Delivery Exclusions

Unfortunately, Next Day Delivery is not available to:

Jersey
Guernsey
Northern Ireland
Scotland (some remote areas)

Deliveries to these locations typically take 2-3 working days.

Ireland & International Shipping

Ireland

Coming soon.

International (Outside the UK)

Coming soon
Customs charges may apply depending on your country’s regulations.

International Orders & Legal Responsibility

If you are purchasing CBD products outside the United Kingdom, please ensure that CBD is legal in your country before ordering.

We cannot accept responsibility for orders seized or rejected by customs due to local restrictions. In these cases:

No refunds or replacements will be issued for seized parcels.
If the parcel is returned to us due to local regulations, you’ll receive a full product refund minus shipping costs.
If you miss delivery and the parcel is returned, a refund (excluding postage) will be issued once the goods are received back in our facility.